Warranty
Residential
Permanently installed Radianz® Quartz Surface slabs (the “Product”) are warranted by LOTTE ADVANCED MATERIALS in the United States and Canada to the original owner. The Product must be fabricated and installed by an authorized Radianz® Fabricator/Installer, and used and maintained in accordance with instructions provided by LOTTE ADVANCED MATERIALS . During the first fifteen (15) years after the date of initial installation, LOTTE ADVANCED MATERIALS , at its option, will repair or replace without charge if the Product fails due to a manufacturing defect. Although LOTTE ADVANCED MATERIALS shall make its best effort to repair or replace with the best possible color match to the original as possible, LOTTE ADVANCED MATERIALS cannot guarantee that the repair or replacement will be an exact color match to the original. To obtain service under this limited warranty, you must reasonably cooperate with LOTTE ADVANCED MATERIALS authorized service agents and provide access to the installation site. This warranty is applicable only to the original purchaser and only when the Product has been paid in full. This warranty is nontransferable and non-assignable. Any associated repair or replacement cost other than the Product will be the original purchaser’s responsibility.